Refund in-app purchases
Each app store has a different refund policy. Please check the refund guide below according to the app store where you purchased the app.
Flexcil refund policy
Refunds are not available if 14 days have passed since purchase.
Digital contents such as diary templates and stickers are non-refundable due to their nature. Please consider carefully before purchasing.
Apple App Store refund
Google Play Store refund
Please send your order ID from your billing statement or receipt to for your paid purchase of Flexcil. You can find your order ID in the email address of the account where you purchased it or in the Google Payment Center. ( Order ID (order number) is a number that is in the form “GPA.000-0000-0000-00000”.