If you are experiencing problems such as app crashing, severe app performance degradation, data error or data loss, etc., please report a bug through a form by clicking the link below.
- It might be hard to respond promptly if there is a large volume of inquiries. We recommend you search for resources or check the resources in the Troubleshooting category.
- Before you report a bug, please check if the problem still occurs after force closing the app or rebooting your device.
- We will prioritize critical issues such as data loss. Besides this, it might take time until we give a response.
- Please provide us with details of your problem and steps when reporting a bug.
- Please upload the document file or a backup file on the cloud storage and share the link in case the app crashes when opening a certain document or experiencing other data-related problems.