Troubleshooting
- The app crashes when export document
- I'm in trouble with backup and restoring data
- The app keep crashing
- [iOS] I tried to send a feedback but the error 'notFoundEmailApp' message is displayed
- [Android] Thumbnails are not updated/I can only see the blank thumbnails
- [Android] I can't zoom in/zoom out document
- Digital stickers are not properly displayed
- I want to remove icons next to the annotations
- Pen or highlight color is displayed differently
- I accidentally move the pop-up to the outside of the screen and I want it back
- Hyperlinks on the digital planner don't work
- Nothing happens when I click hyperlinks
- My handwriting is keep deleted when writing
- I can't see the undo icon
- [iOS] Download the old version Flexcil
- I can't select objects using a lasso tool
- A note I'm not create is automatically created
- My document and handwriting suddenly turned into black/gray
- The message “There are documents where reference links will be lost.” is popped up when backup
- Drawing unwanted random straight lines
- Gesture doesn't work
- I can't see annotations or handwritings in other applications
- Handwriting and annotations are not properly printed
- Can't open the document or can't see documents from the file manager
- Report a bug