Scanned or image-based document
If the document is a scanned document or the document converted from an image, the document doesn't contain the text data. For this reason, text selection gestures (Underline, Parentheses, Small circle, Large circle, etc.) will not work.
To use gesture functions on the scanned or image-based document, you need to run OCR(Optical character recognition) processing.
I can select text using other apps but can't select text on Flexcil
If you can't select text on Flexcil even though you can select text on the other apps, then the cause of the problem may be associated with Flexcil.
Please send the document to support and we will check and resolve the problem.
※ All the shared documents will be destroyed after we identify the cause of the problem