Troubleshooting
- The app crashes when exporting documents
- I'm in trouble with backup and restoring data
- The app keep crashing
- An issue where documents appear gray in the document list and cannot be opened
- [iOS] I tried to send a feedback but the error 'notFoundEmailApp' message is displayed
- [Android] Thumbnails are not updated/I can only see the blank thumbnails
Problem with purchases
- Refund policy
- How to restore purchase
- I'm in trouble with restoring my purchase
- [iOS] I got a free upgrade from old Flexcil but I can't restore my purchase
- Do you offer discount for students or educational institutions?
- Is the app subscription or one-time payment?
Business Inquiries
How to use
- What is a Reference Link?
- Audio recording and syncing
- Keyboard shortcuts
- Beginner's Guide
- Gesture features list
- How to backup and restore your data